Alamo Skin Legal

Privacy Policy

Effective Date: July 5, 2026

This Privacy Policy explains how Alamo Frontier LLC, doing business as Alamo Skin (“Alamo Skin,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit alamoskin.com, place an order, contact us, or otherwise interact with us.

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, shipping and billing address, order details, messages, and customer-support communications.

When you use our website, we may automatically collect technical and usage information, such as IP address, browser type, device information, pages viewed, referring pages, approximate location derived from IP address, and interactions with the website.

Payments are processed by third-party payment providers. We do not ordinarily receive or store complete payment-card numbers.

2. How We Use Information

We use personal information to process and fulfill orders; communicate about orders, support, and account matters; provide customer service; prevent fraud and protect site security; improve our website and products; comply with legal obligations; and, where permitted, send promotional emails or text messages.

3. Marketing Communications

You may opt out of promotional emails by using the unsubscribe link in the email. For marketing text messages, follow the opt-out instructions in the message. Opting out of marketing communications does not prevent us from sending transactional messages about orders, shipping, security, or customer service.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand website traffic, measure campaign performance, and improve the customer experience. You can adjust browser settings to limit cookies, though some website features may not function properly.

5. How We Share Information

We may share information with service providers that help us operate our business, including ecommerce hosting, payment processors, shipping carriers, email and SMS providers, analytics providers, fraud-prevention vendors, and customer-support tools. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell personal information for money. If our use of advertising or analytics tools is considered “targeted advertising” or “sharing” under applicable privacy law, you may contact us to request applicable opt-out rights.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, recordkeeping, dispute resolution, fraud prevention, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of internet transmission or storage is completely secure.

7. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information we hold about you, and to opt out of certain processing. To make a request, email support@alamoskin.com with the subject line “Privacy Request.” We may need to verify your identity before responding.

If we deny a privacy request, you may appeal by replying to our decision email and writing “Privacy Appeal” in the subject line. We will review the appeal and respond as required by applicable law.

8. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

9. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Review their privacy policies before providing information to them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact

For privacy questions or requests, contact support@alamoskin.com.